Privacy policy
1. Introduction
Evive (Digital Hubz) ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our property management platform at evive.co and related services.
2. Information We Collect
We collect information necessary to provide professional property management tools:
- Account Information: Name, email address, company name, and contact details.
- Property & Tenant Data: Information you choose to upload to the Service, such as property addresses, lease terms, rent amounts, and tenant contact details.
- Usage Data: Details of how you interact with our platform (e.g., features used, time spent, login frequency) and your IP address for security and analytics.
- Payment Information: Payments are processed securely by Paddle, our Merchant of Record. Evive does not store or process your credit card or bank account details directly.
3. How We Use Your Information
We use your data to:
- Provide and maintain the Evive platform.
- Generate financial reports and management tools based on your data.
- Process transactions and send billing notifications through Paddle.
- Send platform updates, security alerts, and support responses.
- Monitor and improve the performance and security of our Service.
4. Data Sharing and Disclosure
We do not sell your personal or property data to third parties. We share data only in the following circumstances:
- Service Providers: With trusted vendors who provide cloud hosting (e.g., AWS/Google Cloud), email delivery, and analytics.
- Payment Processing: With Paddle, our Merchant of Record, to facilitate subscriptions and billing.
- Legal Compliance: If required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, sale, or acquisition of our company.
5. Data Security
We implement industry-standard security measures, including SSL/TLS encryption for data in transit and encryption at rest. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
6. Your Rights and Data Portability
Depending on your location (e.g., GDPR in the EU or CCPA in California), you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict the processing of your data.
- Export your property and tenant data in a machine-readable format.To exercise these rights, please contact support@evive.co.
7. International Transfers
Your information may be transferred to and maintained on servers located in the United States or other jurisdictions. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data during these transfers.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of material changes via email or a prominent notice on evive.co.
Contact Us
For privacy-related inquiries: privacy@evive.co